We're here for you - trading update

News| 22nd July 2020
We're here for you - trading update
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Our essential stores and services remain open

Following government direction, from Thursday 6 August, only essential stores and services will be open for you to shop for the products and services you need.

Essential stores that remain open include:

  • supermarkets
  • fresh food, including butchers, bakeries and groceries
  • pharmacies
  • post offices
  • convenience stores and newsagents
  • banks
  • medical centres
  • dry cleaners
  • optometrists

Some of our cafes, restaurants, coffee shops and dining operators are open, serving take-away and home delivery.

Some stores may offer contactless click and collect and delivery services. For more information about contactless click and collect please contact the retailer directly.

The health and safety of our customers, retailers, team and community is always our highest priority.

Our safety measures remain in place, to ensure our centre is safe for those who rely on the service our retailers provide. These measures include:

  • Physical and digital signage reminding customers to keep a safe distance apart
  • Increased sanitisation and cleaning of all customer touch points and high traffic areas
  • Hand sanitiser available in centre
  • Closures of playground and kids rides and the closure of massage chairs, until further notice

Please ensure that when you visit, you:

+ Plan your shopping trip and use the closest entry to the store you are visiting

+ Keep a healthy distance from other customers and team members

+ Ensure you wear a mask or face covering

+ Maintain good hygiene including washing your hands or using the hand sanitiser provided

+ Shop on your own

And remember, if you are unwell, please stay home.

We will continue to monitor and act upon the advice of the Victorian Government as the situation changes. We would also recommend staying up to date with the latest advice by visiting: vic.gov.au/coronavirus or health.gov.au

Thank you for your continued support. We are in this together, please stay safe.

Current Update 28/07/20

Your safety is our priority – you must now wear a face mask or covering

**** In line with Government direction, you must now wear a mask or face covering during your visit to our centre.

Help our community stop the spread of COVID-19 by keeping a healthy distance from each other.

And remember, if you have any COVID-19 symptoms, please do not enter the centre

*Face masks and coverings are now compulsory for everyone over the age of 12 when you’re out in public.

*This excludes people who cannot wear a mask for a medical reason. You may be asked to provide documentation to support this to our team, or to bring that documentation along with you next time you visit us.

The safety and wellbeing of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

Please take care of yourselves, your families and friends during this uncertain time.

CURRENT UPDATE 17.07.20

We’re changing our opening hours as we adjust to the unprecedented challenges presented by COVID-19.

From Friday 17 July, we’ll be open from 10am – 5pm every day. Please note that our Coles, Kmart, Target, pharmacies, medical centres and a selection of other specialty retailers may continue to trade beyond these hours. Please check our website for individual store trading hours.

The safety and wellbeing of our customers, retailers, team and community continues to be our top priority. We’re taking extra precautions to ensure our centre is clean and hygienic every time you visit, including more frequent cleaning, encouraging healthy physical distancing and good hygiene.

We know the situation will continue to evolve and we can assure you we’re staying up to date with the latest government advice and are working hard to adapt and keep our customers, retailers, team and community informed.

We thank you for your support throughout this challenging time. Please continue to check our website or sign up to our mailing list for regular updates.

Please take care of yourselves, your families and friends during this uncertain time.

Centre Update 08/07/2020


These are difficult times for our community and our priority is the health, safety and wellbeing of our customers, retailers, team members and the broader community.

Following advice from the Victorian Government and the return to stage three restrictions, Cranbourne Park remains open for our local community to shop for essential and necessary products and services they need.

With stage three restrictions the following stores and services will temporarily close from 11.59pm 8 July for six weeks:

  • Gyms
  • Beauty therapy, day spas, massage, nail bars, laser clinics, tanning and waxing salons
  • Cinemas and entertainment venues
  • Pubs

Our cafes, food court and dining operators can again remain open with take-away and delivery services available. Unaffected stores and services remain open for your convenience, with physical distancing in place.

We continue to have stringent health and safety measures in place including increased sanitisation and cleaning of high touch areas and heat-mapping to help our team identify any busy zones in our centre. We will continue to monitor and follow advice from the government to ensure we remain a safe place to visit.

You can find updates via our website or please check with individual stores as opening hours may vary.

We thank you for your continued support and understanding during this unprecedented time.

Stay safe and we will get through this together

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